Why Image Management?
Image management is about better patient service, leading to increased patient retention and a stronger bottom line.
In today’s world, image matters
It’s about competitive advantage and raising the patient experience. Helping your employees increase their self-confidence… focus on the business at hand… do their best… reach their goals… and generate greater success for themselves and the practice.
Are you ready to help your team and set your practice above others?
Together we will…
• Stir change and set a brand standard for your practice.
• Grow team engagement and patient relationships to deliver greater business results.
• Enhance the patient experience and build client retention.
• Develop and elevate top talent to accelerate your practice’s success.
• Expand the comfort in you and your team’s authentic style, presence and personal brand.
Creating Intentional Presence
Executive Presence Coach ~ Personal Brand Strategist ~ Inspiring Speaker
Specializing in executive and personal image development, etiquette and communication skills
Professional Services
With more than 30 years in the dental and image industry, I coach and train from experience.
Organizational Consulting for Your Practice
Consulting services customized for your needs:
- Organizational image needs analysis
- Doctor or staff “Spot Light” ready preparation (speaking, photos, media)
- Dress code and uniform development and implementation
- Change management through team and practice transitions
Training for Your Dental & Healthcare Team
Training customized to meet your needs by:
- Enhancing image perceptions and management
- Cultivating communication skills that optimize patient care success
- Creating a brand standard from the first contact through the on-site experience
- Developing a comforting environment for all patient interactions
Examples of KDI Consulting Programs:
- PowerUP: Your Team, Your Patient Care, Your Profits (Image Mgt.)
- Business Conduct & Office Etiquette for Today’s World (Etiquette)
- Fit for Style – Expand Your Eyewear Consultation (Optical)
- Generational Communication – Bridging the Gap in Team & Patient Interactions (Communications)
- Next Level – Leading Your Team with Leadership Presence (Leadership)
- Cha…Cha…Change! Preparing for Smooth Transitions & Change (Change Mgt.)
Not seeing the exact training topics you’re looking for? Ask us about our customized training, tailored to fit your specific needs.
Customized Coaching for You or Your Team
One-to-one services:
- Confidently project your best self
- Become an effective communicator – able to influence, persuade and generate impact
- Develop a presence that expands your career opportunities and strengthens your patient care and leadership
- Grow a personalized approach to presence and personal brand development
Work with a company that has a proven track record.
At KELLY DUGGAN Image Consulting, LLC, we offer training services tailored to meet the specific needs of you and your organization. We’ll help you identify what is needed and then present solutions you can use immediately. Our powerful programs are designed to develop new skills as well as update and refine the skills employees already have.
Ask us how we can help you gain a higher level of performance, productivity and profitability.
Kelly Duggan, RDH, AICI CIC
Kelly Duggan, president and founder of KELLY DUGGAN Image Consulting, LLC, has been helping leaders and their organizations make their best impression since 1999.
Kelly is a certified image manager, coach, speaker and consultant. With more than 30 years in the dental and image industry, she has nurtured her desire to care for people and make a difference in their lives. This same passion emerges when she works with individuals and groups in image development.
Proven Success Partner
”"By elevating the level of our patient care and practice experience, KDIC programs were well worth the investment. We continue to use the processes and tips to this day.”
Theresa Spurr, Business ManagerDr. John Spurr, Spurr Family Dentistry
”"Kelly is the success partner you want in your corner. She understands the business of dentistry and the importance presence has on success. Today, I know that I am projecting a confident impression that will support me in both my professional and personal endeavors."
Samantha Wendell, RDH, MSPreventative Care Specialist
Let's Talk
We help our clients authentically and strategically think, feel and present their very best, elevating careers and practice success.
Schedule a Strategy Session